Quotes/Invoices Terms & Conditions

QUOTES & INVOICES

  1. Quotes will be considered valid for a period of 30 days from the date it was issued.
  2. Deposits will only be accepted when there is greater than 30 days before the event date.
  3. Deposits will be calculated at 20% of total value of the quote including HST.
  4. Payment in full must be made 21 days before event date.

CANCELLATION POLICY

  1. GREATER THAN 7 DAYS NOTICE WITH 10 OR LESS PARTICIPANTS:
    • If greater than seven days notice is given to cancel an event, and you have at most 10 participants in your group, a refund of the total amount paid will be issued less a 10% administration charge, plus HST.
  2. GREATER THAN 30 DAYS NOTICE WITH MORE THAN 10 PARTICIPANTS:
    • If greater than 30 days notice is given to cancel an event, and you have more than 10 participants in your group, a refund of the total amount paid will be issued less a 10% administration charge, plus HST.
  3. BETWEEN 7 and 30 DAYS NOTICE WITH MORE THAN 10 PARTICIPANTS:
    • If greater than 6 days notice, but less than 31 days notice is given to cancel an event, and you have more than 10 participants in your group, a partial refund will be issued. We will withhold a 20% administration charge + HST, based on the total value of the tour.
  4. LESS THAN 7 DAYS NOTICE FOR ALL TOURS:
    • If less than seven days notice is given to cancel any event, a refund of the total amount paid will be issued less a 20% administration charge, plus HST.